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John Jeston, Johan Nelis

Business Process Management: Practical Guidelines to Successful Implementations

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ISBN: 0750669217
Издательство: Butterworth-Heinemann
Год издания: 2006
Страниц: 464
Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and a set of tools and techniques that provide a practical guide to successfully implementing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Management project.