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ISBN: 0131735365, 9780131735361Издательство: FT Press
Год издания: 2006
Jeffrey Gitomer is the world's leading expert on selling. He is author of the 300,000+ copy best-seller Jeffrey Gitomer's Little Red Book of Selling, as well as The Sales Bible, and Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Gitomer gives over 100 presentations a year, ranging from annual sales meetings to customized seminars. His customers range from Coca-Cola to Cingular Wireless, Wells Fargo Bank and IBM to Mercedes Benz. His syndicated weekly column, "Sales Moves," is read by more than 4,000,000 people each week; his weekly e-zine, Sales Caffeine, reaches 80,000 subscribers. He has been a contributor to Entrepreneur and Selling Power magazines.