Книгу можно купить в интернет-магазинах:
· OZON.ru 3142р. [Проверить наличие]
· OZON.ru 9175р. [Проверить наличие]
ISBN: 0750649496, 9780750649490Издательство: Butterworth-Heinemann
Год издания: 2010
Review of previous edition: "I recommend this book to all those who are thinking about implementing ISO 9000...because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money." QUALITY WORLD This is a tried and tested hands-on manual, with detailed steps to success and simple explanatory notes. The enclosed disk contains the text of a complete quality manual along with all necessary operating procedures. The book explains why and how to achieve or upgrade to ISO 9001:2000. The proven successful straightforward approach will initially save you money in consultancy fees and will also help you bypass the trial and error stages. In addition to a successful registration or upgrade, you will continually achieve savingsby putting in place effective, efficient and economical management systems. Fred Dobb is a Regional Director of CQA, one of the oldest accredited certification bodies, specializing and with particular expertise in the...