Modern Methods For Quality Control and Improvement, 2nd Edition
Harrison M. Wadsworth, Kenneth S. Stephens, A. Blanton GodfreyISBN: 0471299731; 9780471299738;
This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. It incorporates an international flavor and a good balance of services and manufacturing coverage. The goal of the second edition remains the same as the first edition - to promote learning by means of practical, effective applications intended to develop, control, and improve quality systems and processes.