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Howard S. Gitlow, Alan Oppenheim, Rosa Oppenheim

Quality Management

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ISBN: 0256106657
Издательство: McGraw-Hill/Irwin
Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.