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ISBN: 0787939889, 9780787939885Издательство: Pfeiffer
Co-published with the American Society for Training and Development (ASTD) This how-to handbook is perfect for anyone seeking a methodical approach to needs assessment. You'll get a treasury of tools: worksheets, ready-to-use forms, and templates for planning a course of action. The accompanying disk, packed with job aids, enables you to customize materials for your own use. You'll learn how to: Overcome barriers to success Prepare interviews and surveys Accelerate the data-gathering process Identify competencies for effective performance Develop a long-term performance improvement plan Whether you're an experienced trainer who's been conducting needs assessments for years, or a supervisor who wants to get to the root of job performance problems, this book has the tools for you! No other resource tackles such a wide range of needs assessments. A Practical Guide to Needs Assessment has it all!