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ISBN: 0787911208, 9780787911201Издательство: Pfeiffer
Achieve measurable gains! Organizations are spending millions of dollars every year training employees. Yet why are organizations sending their employees to training? They often don't know. Training is a quick fix; many managers don't believe that it really works. But even if it isn't the appropriate solution to a problem, many organizations automatically implement training for lack of a more reasoned, thoughtful alternative. Here's the approach you've waited for: performance improvement. Jim Fuller and Jeanne Farrington show you how to achieve measurable gains by implementing this cutting-edge technique at your organization. "A practical guide for identifying and eliminating the root causes of business problems. Business leaders and human resource professionals responsible for turning around bottom-line results will find From Training to Performance Improvement well worth the read." -- Kathleen Dalton, Procter & Gamble "Clear, concise, and...