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ISBN: 007912092XИздательство: McGraw-Hill Trade
Whether you're an experienced trainer or a virtual novice, McGraw-Hill One-Day Workshops pack all the scripts, readings, exercises, slides, and other materials you need to train unlimited groups to 6 to 20 employees at your own pace, on your own schedule, and in the privacy of your own in-house facilities. Put them to work to teach: coaching and counseling skills: the know-how managers need to build employee skills, self-confidence, and performace.