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ISBN: 007913775XИздательство: McGraw-Hill
Building on the experience of various trainers, managers and team leaders knowledgeable in how useful a team leadership training program is in answering the problems of today’s organizations, this book offers a proven program for creating dynamic team leaders. Comprised of 25 different modules or developmental plans in four key leadership areas: Interpersonal Skills, Team Development, Performance Management, and Organizational/Team Boundary Management, the book shows you how to identify the characteristics of future leaders, develop a team leader certification program, and monitor for quality and progress. This book is based on the combined experiences of the Harshman & Associates consulting team and draws on experience and learning from many private and public sector clients.