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The 21st Century Supervisor : Nine Essential Skills for Developing Frontline Leaders

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ISBN: 0787946842, 9780787946845
Издательство: Jossey-Bass/Pfeiffer
Год издания: 2000
Страниц: 352
As a supervisor, the success of your organization rests in your hands! If you don't meet the goals set by senior leaders then results will be poor and angry customers will search for new providers of goods and services. The 21st Century Supervisor Training Package will help you improve your skills in these and many other areas: Communication Coaching Business analysis Computer Project management Resource management