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ISBN: 0814471269Издательство: AMACOM
One of the most important roles managers play is in assessing and improving the performance of their employees. But in order to be effective, supervisors must integrate staff appraisal and development into a continuous, year-round management style. The Performance Management Activity Pack gives trainers everything they need to deliver a workshop that trains managers in appraisal and performance development. Using thirty-five exercises, trainers are given the tools they need to introduce participants to skills such as: * Establishing role clarity * Monitoring and assessing performance * Correcting performance shortfalls and building on success * Giving quality feedback and developing staff to their full potential.